Contact Us
Address and Phone
| New Milford Medical Group 11 Old Park Lane New Milford, CT 06776 |
PHONE: 860-355-1149 FAX: 860-355-5957 |
Office Hours
Appointments are available Monday through Saturday (except for holiday weekends) starting and ending at the following times:
| Monday | 8:00 am to 6:30 pm | |
| Tuesday | 7:30 am to 6:00 pm | |
| Wednesday | 9:00 am to 5:00 pm | |
| Thursday | 8:30 am to 7:30 pm | |
| Friday | 7:30 am to 5:00 pm | |
| Saturday | 9:00 am to 12:00 pm |
Our lab opens each day at 8:15 am. We start registering patients for lab work at 8:00 am. No appointment is necessary to have your blood drawn.
Telephone Calls
If you have a medical question during regular office hours, please call our office. Your questions will be answered by a Medical Assistant, Physician Assistant, or Physician.
Please do not leave a voicemail if you have an emergency. Instead, use the emergency number provided for immediate attention.
Emergencies
With seven physicians and three physician assistants on staff, we are always able to give prompt attention to emergencies. During office hours, our physician assistants are generally available for same day appointments. Physicians attend to urgent situations either in the office or through the emergency room.
Due do the unscheduled nature of emergencies, occasional delays in the appointment schedule do occur. We hope you understand that these delays are unavoidable, and that in an emergency you would be extended the same consideration and attention.
Late Policy
If you arrive late for an appointment, it may not be possible for you to be seen in that same day. "Squeezing" someone in doesn't work; it only serves to shortchange the patient and doctor needs, and it delays the patients who arrive on time. We are working very hard to honor appointment times and respect patients' schedules. For this reason, patients who show up late are generally rescheduled.
Patients who do not call and fail to show up for appointments on a recurring basis are subject to discharge from the practice.
Prescriptions
Prescription refills can be requested weekdays during the hours of 9 a.m. and 5 p.m., or you may leave a message on the voice mail system 24 hours a day, which will be picked up on the next business day. Allow 1-2 days for processing.
Refill requests cannot be accommodated outside of regular office hours or on weekends.
For patients who opt not to complete their insurance carriers pharmacy request form, there is a $10 charge if you ask our office to do this for you.